FAQs

refurned.de is an online shop that specializes in the sale of B-stock and remaining stock furniture and mattresses. Here you will find high-quality products at reduced prices that come from returns, exhibition pieces or with minimal defects.

refurned.de offers a wide range of products including:

• mattresses
• sofas and seating furniture
• kitchens

Since these are remaining stock and/or returned goods, the range is constantly changing.

B-stock on refurned.de are products that have small visual defects, packaging damage, slight signs of wear, or are simply remaining stock. However, these items are fully functional and are offered at a reduced price. You can find further information about the exact condition in the product description.

Yes, all products on refurned.de undergo strict quality and hygiene controls before they are offered for sale. This ensures that you receive a clean and safe product.

Shopping on refurned.de is easy:

1. Visit the website www.refurned.de .
2. Browse through the different categories or use the search function to look for specific products.
3. Place the desired items in your shopping cart.
4. Proceed to checkout, enter your shipping information and choose a payment method.
5. Complete the purchase.

refurned.de accepts various payment methods, including:

• credit cards (Visa, MasterCard, American Express)
• PayPal
• Sofortüberweisung
• Direct debit
• Purchase on account (via third-party provider)
• advance payment

Shipping on refurned.de is carried out by reliable shipping partners (often DHL). All shipping items (kitchens, upholstered furniture, cupboards...) are delivered to you on a Euro pallet or disposable pallet free curbside and are not transported to your home. Don't worry, the shipping company will arrange a delivery date with you in advance. Shipping costs and delivery times vary depending on the product and delivery address. Whether by shipping company or parcel service - you always receive a tracking number. You can find details of the shipping conditions on the website. At peak times (e.g. Christmas) the delivery time may be longer than stated.

Yes, refurned.de offers a right of return. You can return most items within 14 days of receipt, provided they are in their original condition. When returning an item, the buyer bears the cost of return shipping. Our goal is to generate as few returns as possible in order to make an important contribution to sustainability in retail. You can find more information about the process in your customer account.

refurned.de adheres to the statutory warranty period of two years.

You can contact refurned.de customer service in several ways:

• E-Mail: info@refurned.de
• Telephone: You can find the telephone number on the website in the “Contact” section.
• Contact form: There is a contact form on the website that you can fill out to submit your questions or concerns.

Yes, refurned.de regularly offers discounts and special offers. To stay informed about current offers, you can visit the homepage on the website. Most of the time, the discount codes will appear via the announcement bar at the top.

refurned.de is a reputable and trustworthy platform that values ​​customer satisfaction. All transactions are secure and the protection of your personal data is our highest priority.